At Polyester Uniforms, we are committed to getting your school essentials to you as quickly and safely as possible. We partner with Ay Makan, one of Saudi Arabia’s leading logistics providers, to ensure nationwide coverage.
1. Shipping Coverage
- We currently offer delivery to all cities and regions across the Kingdom of Saudi Arabia.
2. Order Processing Time
- All orders are processed within 1–2 business days (excluding Fridays and public holidays).
- You will receive a confirmation email once your order has been successfully placed.
3. Estimated Delivery Timelines
Once your order has been handed over to Ay Makan, the estimated delivery time is:
- Major Cities (Riyadh, Jeddah, Dammam): 2–3 business days.
- Other Regions: 3–5 business days.
- Note: During peak back-to-school seasons, delivery may take slightly longer. We appreciate your patience.
4. Shipping Rates
- Delivery charges are calculated automatically at checkout.
- Costs vary based on the total weight of your order and your delivery region within KSA.
5. Order Tracking
- Transparency is key. As soon as your order is dispatched, you will receive an SMS and/or email containing your Ay Makan tracking link.
- You can use this link to monitor your package's journey in real-time.
6. Delivery Information Accuracy
- To ensure a smooth delivery, please double-check your mobile number, building number, and city before finalizing your order.
- Polyester Uniforms is not responsible for delays or undelivered packages caused by incorrect or incomplete address details.
7. Undelivered Packages
- Our courier will attempt to contact you for delivery. If the courier is unable to reach you after multiple attempts, the package may be returned to our warehouse. In such cases, additional shipping fees may apply for re-delivery.
